Last updated: October 2026
Privacy Policy
This policy explains how VPNBeach handles data when providing cross-border network acceleration subscriptions. It applies to the marketing website and user panel. Data required for account management is handled separately from network access content. Review the purposes, retention rules, and request channels below before using the service.
Account Data and How It Is Used
No email address is required to create an account; a username and password are all that is needed. VPNBeach does not ask for a registration email or make an email address a condition of using the service. Account identifiers, password verification data, and login status are used to verify identity, protect accounts, and manage subscriptions.
Order records include the selected plan, order status, payment outcome, and refund status. They are used to provide the service, reconcile transactions, and handle disputes. Account traffic usage is used to calculate the remaining allowance and is not used to reconstruct access content. If you submit a support ticket, its description and attachments are used to address the issue. Avoid uploading passwords, subscription credentials, or personal data unrelated to the issue.
No-Logs Policy and Operational Information
VPNBeach does not record which websites users visit or store browsing history, destinations, communication content, or detailed DNS queries. We do not create connection logs that link an account to specific network activity, or permanently retain a per-connection list of source addresses, destination addresses, and connection times.
Information temporarily processed for routing and transmission during a connection is used only for that active connection and is not retained as historical connection data after it ends. Cumulative account usage, order records, and troubleshooting information submitted by users are service management data, not browsing logs. When investigating an issue, we prioritize client error messages and necessary configuration details; a complete browsing history is not required.
Usage Analytics and Local Storage
Website analytics help us understand page usage, referral channels, and whether entry points are working. They may include page paths, visit times, referring pages, and device and browser categories. Analytics are limited to this website and are not used to observe other websites users access through international routes. Analytics data should not include passwords, subscription credentials, or sensitive payment information.
Cookies and local storage are used to maintain necessary state and save interface preferences. The user panel stores login credentials locally so that subsequent requests can verify identity. You can clear this data in your browser settings; doing so may require you to log in again or reset preferences. Clearing browser data does not delete your server-side account or orders.
Third-Party Payments and Data Sharing
Payment methods include Alipay / WeChat Pay / USDT. Payments involve third-party payment services or the relevant transaction networks, whose data handling is governed by their respective rules. VPNBeach uses order identifiers, transaction outcomes, and information needed for reconciliation to confirm payment. You are not asked to enter your payment account password on this website.
Only information needed for the transaction is provided to complete a payment. Account data is not used for unrelated purposes, except to provide the service, handle user requests, or respond to valid legal requirements. Third-party pages and services have their own privacy policies; check the recipient and transaction details before leaving this website.
Data Retention and Deletion Requests
Account data is retained for as long as needed to provide the service. Order and refund records are retained as required for service delivery, reconciliation, and applicable laws. Support ticket data is retained for as long as needed to resolve the issue and conduct any necessary follow-up. Usage analytics are deleted or aggregated after their purpose has been fulfilled; keeping identifiable data indefinitely is not the default practice.
Log in to the user panel and use the support ticket portal to request access to, correction of, or deletion of account data. We verify account control to prevent actions by others. If a request concerns an incomplete transaction or records that must be retained by law, we will explain what cannot yet be deleted and why; other data will be handled after verification. Deleting an account may affect subscription use, so review relevant orders first.
Policy Updates and Questions
VPNBeach will update this page and the date at the top if data uses, handling practices, or applicable requirements change. Important changes will be announced on the website or in the user panel. Where separate consent is required, the relevant feature will explain this; an updated policy does not replace necessary confirmation.
If you have questions about this policy or data handling, submit a support ticket through the user panel and describe the relevant page, issue, and action you would like us to take. For service use and refund rules, see the Terms of Service.